Privacy Policy

At darjeelingservices, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

Contact information:

Name, email address, phone number, etc., when you submit an inquiry or make a booking.
Booking details: Information about your travel preferences, itinerary, accommodation, etc., when you request travel services.
Payment information: Credit/debit card details or other payment methods when booking services.
Website usage data: Information about how you interact with our website, such as browsing behavior, IP address, and device information. This data helps us improve user experience.

2. How We Use Your Information

The information we collect is used for the following purposes:

To process and manage your travel bookings and inquiries.
To improve our website and services based on your feedback and usage patterns.
To communicate with you regarding your bookings, inquiries, or promotional offers (with your consent).
To ensure the security and performance of our website.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information. This includes the use of encryption technology for payment transactions and secure servers to store your data.

4. Sharing Your Information

We do not sell or trade your personal information to third parties. However, we may share your information with trusted third-party service providers (such as hotels, transport services, or payment processors) who assist us in providing our services to you. These third parties are obligated to keep your information confidential and use it only for the purposes of providing services on our behalf.

5. Cookies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us remember your preferences, analyze website traffic, and improve functionality. You can choose to disable cookies through your browser settings, but this may affect your experience on our website.

6. Your Rights

You have the right to:

Access, update, or delete the personal information we hold about you.
Opt out of receiving promotional communications from us.
Request information on how your data is being used or shared.
If you wish to exercise any of these rights or have any questions regarding your privacy, please contact us using the details provided on our website.

7. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at [darjeelingservices@gmail.com].